Privacy Policy

Last Updated: Wednesday, July 5, 2023.

At Family Dentistry of Crystal Lake, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following information when you fill out a form on our website:
– Name
– Email address
– Phone number
– Any message or information you choose to provide

This information is used solely to respond to inquiries, schedule appointments, or provide requested information about our services.

2. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any personal health information (PHI) you provide through our forms is handled securely and in accordance with HIPAA guidelines. If we use third-party services for form processing, they are required to sign a Business Associate Agreement (BAA) and maintain HIPAA compliance.

3. Illinois Privacy Law (PIPA)

We also comply with the Illinois Personal Information Protection Act (PIPA), which governs the collection and safeguarding of personally identifiable information for residents of Illinois.

4. Cookies and Analytics

We may use cookies or analytics tools to understand how users interact with our website. This data is anonymous and used for website improvement purposes only.

5. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties. Information may be shared only:
– With service providers required for technical support (under signed HIPAA-compliant agreements)
– As required by law or to comply with legal obligations

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or disclosure. Our website is protected by SSL encryption.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

8. Your Rights

You have the right to:
– Request access to any personal information you’ve submitted
– Request correction or deletion of your information
– Withdraw consent for us to use your information

To do so, please contact us using the information below.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Family Dentistry of Crystal Lake
(815) 444-6444
info@familydentistrycl.com
149 N Virginia St Ste 100, Crystal Lake, Illinois, 60014